About Us

owner Jonathan Soucy working on computers
CSS Founder & Owner, Jonathan Soucy

From a young age, Jonathan Soucy was fascinated by electricity, its ability to move things, transform environments, and create excitement. He spent his early years racing electric remote-control cars and building speakers and amplifiers powerful enough to shake the house (often to his parents’ dismay). What captivated him most was the idea that something invisible could have such a profound impact on everyday life. That curiosity sparked a lifelong passion for bridging the gap between technology and people, bringing electronics to life in ways that feel seamless, intuitive, and impactful.

With more than 30 years of hands-on experience, Jonathan has cultivated a comprehensive skill set and built an impressive portfolio across both residential and commercial projects. His work spans state-of-the-art home theaters, whole-home audio systems, sophisticated conference room environments, and advanced security and surveillance solutions. Known for collaborating with trusted industry professionals, Jonathan and his team are committed to delivering exceptional results – what they proudly define as the Complete Sound Solution.


Our Expertise and Training

To ensure we consistently deliver the highest quality experiences, we have pursued extensive training and certifications over the years. These include vendor-specific training programs, leadership and sales workshops, and advanced technical courses covering everything from networking to control system programming. Here is a list of some of our notable training:

• THX Master Class (Presented by AVAD North East)

Focused on setting up and calibrating THX-certified theaters.

• Lutron Essentials (Presented by Lutron)

Certified expertise in RadioRA 1, 2, and soon, RadioRA 3 systems.

• Emotion of Experience (Presented by Marantz at AVAD NE)

Training on the emotional and physical effects of home theater experiences, including optimal placement and fine-tuning of audio and video systems.

• Cisco Advanced Networks (Presented by William Hung, Cisco Certified IT Administrator)

Multi-day training covering network communication, routing, static IP ranges, DHCP pools, traffic prioritization, port forwarding, and advanced IT administration.

• Crestron Essentials and Advanced Training (Presented by Crestron, Rockleigh, NJ)

Annual multi-day courses in advanced control system programming, including GUI design (VTProE) and backend programming (Simple Windows) with TCP/IP, RS232, and ASCII protocols.

• URC (Universal Remote Control)

Certified in Total Control, Home Control, MX HomePro, and CCP programming. Received the Best Programmed MX-3000 award in 2005 for innovative macro programming featuring album art integration for a 200-disc Sony DVD changer.

• Hikvision IVMS 4200 and Hik Connect Cloud Client Software

Expertise in surveillance system management.

• Ubiquiti Networks

Product training by market representatives in Plainville, CT.

• Eero

Advanced product training conducted by MRI.

• Sonos Advanced and Essentials Training

Provided by Sonos at MRI.

These, along with countless other certifications and training programs, form the backbone of our expertise, ensuring we remain on the cutting edge of technology and deliver exceptional results.