Connected Care is designed to provide ongoing support without locking you into a long-term commitment. Plans are billed monthly and automatically renew each month until canceled. You may cancel at any time, with no cancellation fees or hidden termination charges.

Home Essential

Home Essential Package

$17/month or $199/year

• Up to 3 remote support sessions per year

• Same-day remote support

• Remote troubleshooting for compatible supported systems

• Additional remote support sessions available at the Connected Care member rate of $80 per session

Join Connected Care Home Essential

Home Essential

Home Essential Package

Join Connected Care Home Essential

Home Advantage

Home Advantage Package

$29.99/month or $349/year

•Includes the benefits of Home Essential

• Priority support queue

• Expanded remote-support scope and advanced diagnostics• Support for approved third-party systems after evaluation

• Discounted on-site labor

• Reduced trip charges

Join Connected Care Home Advantage

Home Elite

Home Elite Package

Custom coverage — typically starting around $700/year

•Includes the benefits of Home Advantage

• Comprehensive remote system management

• Customized preventative-maintenance plan

• One annual on-site system review

• Rack and equipment cleaning / preventative maintenance

• TV leveling and minor system adjustments where applicable

• Preferred labor and service rates

• Recommended for larger or more complex technology systems

Join Connected Care Home Elite

Home Advantage

Home Advantage Package

$29.99/month or $349/year

•Includes the benefits of Home Essential

• Priority support queue

• Expanded remote-support scope and advanced diagnostics

• Support for approved third-party systems after evaluation

• Discounted on-site labor

• Reduced trip charges

Join Connected Care Home Advantage

Home Elite

Home Elite Package

Join Connected Care Home Elite

Connected Care gives Complete Sound Solutions the ability to support our customers in the same way modern technology operates:
connected, responsive, and increasingly remote.
Our objective is simple: identify problems sooner, resolve them faster whenever possible, and provide a better long-term service experience.

Connected Care gives Complete Sound Solutions the ability to support our customers in the same way modern technology operates: connected, responsive, and increasingly remote. Our objective is simple: identify problems sooner, resolve them faster whenever possible, and provide a better long-term service experience.

Connected Care gives Complete Sound Solutions the ability to support our customers in the same way modern technology operates: connected, responsive, and increasingly remote.
Our objective is simple: identify problems sooner, resolve them faster whenever possible, and provide a better long-term service experience.